XAVIER TING
I am a Design Lead, Product Owner, and Full-Stack Designer. Having a background in design, computer science, and product management, I bridge the gap between design, IT and product; Designing holistic end-to-end customer journeys across multiple touchpoints for my customers.
As a strong advocate for lifelong learning, I constantly keep abreast with the latest design and technology trends and love to share my knowledge with my peers.
I am a Master Certified Nielsen Norman Group UX Specialist (UX Management, Interaction Design & User Research), Certified Scrum Master and Product Owner, Certified LEGO® SERIOUS PLAY® facilitator
“Simplicity is the ultimate sophistication”
-Leonardo da Vinci
Areas of Expertise
UX Management
Design System
Design Ops
UX Architecture
UI & Visual Design
Information Architecture
Rapid Prototyping
Usability Testing
Service Design
User Research
Design Thinking
Workshop Facilitation
Product Management
Web & Mobile Design
Web Development
Agile & Scrum
Certifications
Tools
Awards
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I am one of the core designers of the OCBC Business App revamp. The OCBC Business App was awarded the Best Corporate Mobile Initiative by the Asian Banker. The app revamp led to active customers increased by 80% and transaction volumes and values have jumped by more than 200% over the last three years.
Find out more about the award-winning project.
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I am one of the core designers of the OCBC Business App revamp. The OCBC Business App was awarded Singapore Good Design Mark Award 2023, by Design Business Chamber Singapore.
The OCBC Business app went through a revamp guided by the OCBC Journey-led Design Methodology that hinges heavily on infusing customers’ voice. These valuable insights inspire us to eliminate known pain points, and ideate on exciting opportunities. Through rigorous customer testing, we were able to refine our value proposition to launch meaningful products and features for our customers. This has greatly improved our customers’ day-to-day experience as evident in better customer satisfaction ratings.
Find out more about the award-winning project.
Singapore Good Design Award 2019
I am the design lead for the “Super C3 System” project.
which clinched the Singapore Good Design Mark Award 2019,
the benchmark of good design quality awarded by
Design Business Chamber Singapore.
This award landmarked the first design award in DSTA.
Find out more about the award-winning project
Singapore Good Design Mark Awards Ceremony 2019